Effective date: October 26, 2026
This policy explains what information SnackStrong Foods (“we”) collects through snackstrongfoods.com, how we use it, and the choices you have. We sell wholesale snacks to businesses such as gyms, studios and retailers.
Information we collect
- Wholesale application: business name, buyer or manager name, email, phone, city, state, ZIP, business type, number of locations, how you heard about us, products of interest, and your username.
- Your account and orders: billing and shipping addresses, order history, invoices, payments and balances, rewards points, and the people on your company account.
- Payments: card and bank payments are handled by our payment processors (Stripe and WooPayments). We do not store full card or bank account numbers.
- Contact form: name, email, phone, organization, website and your message.
- Site assistant: if you use the chat assistant, we keep the conversation for up to 90 days.
- Usage and device data: pages viewed, browser type, IP address and similar data collected through cookies and our analytics and security tools.
How we use it
- Review wholesale applications and run your account.
- Process, ship and invoice orders, including Net-30 terms.
- Answer questions and send account and order emails.
- Send product and promotional emails. You can unsubscribe from these at any time using the link in the email.
- Keep the site secure and understand how it is used so we can improve it.
Who we share it with
We do not sell your personal information. We share it only with service providers that help us run the business:
- Payment processors: Stripe and WooPayments (Automattic).
- Shipping: UPS, for delivery.
- Email marketing: Mailchimp.
- Analytics: Google (Google Analytics and Google Tag Manager).
- Site chat assistant: Anthropic, which processes the messages you type into the assistant.
- Address lookup at checkout: Google Maps, when it is turned on.
- Hosting, security and backups: Hostinger, Wordfence and UpdraftPlus.
We may also share information when the law requires it, or to protect our rights or the safety of others.
Cookies and tracking
We use cookies to keep you signed in, hold your cart and measure site traffic. Google and Mailchimp may collect information about your activity on our site and on other sites over time. Our site does not currently respond to browser “Do Not Track” signals. You can block or delete cookies in your browser settings; some parts of the store need them to work.
Your choices
- View and update your account details and addresses in My Account.
- Email us to ask for a copy of your information, a correction, or deletion of your account. We keep order and invoice records as long as we need them for tax and accounting.
- Unsubscribe from marketing emails using the link in any email.
Security and retention
We protect your information with encrypted connections, access controls and regular backups. We keep account and order records while your account is active and as long as needed for tax, accounting and legal purposes.
Children
This site is for businesses. It is not directed to children, and we do not knowingly collect information from anyone under 13.
Changes to this policy
If we make a material change, we will update the effective date above and post the new policy on this page.
Contact us
Questions or requests: sales@snackstrongfoods.com or use our contact form.